Privacy Policy
Last Updated: November 9, 2025
Introduction
Welcome to SEEKWORDS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our word puzzle game service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Username, email address (if provided), and password
- Game Progress: Your game statistics, scores, completed puzzles, and difficulty preferences
- User Content: Any feedback, bug reports, or communications you send to us
1.2 Automatically Collected Information
- Session Data: Session tokens and authentication cookies
- Device Information: Browser type, device type, operating system, and screen resolution
- Usage Data: Pages visited, time spent on pages, features used, and game interactions
- IP Address: Your device's IP address for security and service functionality
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our game service
- Authentication: To verify your identity and manage your account
- Game Progress: To save and synchronize your game progress across sessions
- Personalization: To personalize your gaming experience and remember your preferences
- Communication: To respond to your inquiries and send service-related notifications
- Security: To detect, prevent, and address technical issues, fraud, and abuse
- Analytics: To analyze usage patterns and improve our service
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our service (e.g., hosting, analytics)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- With Your Consent: When you explicitly agree to share your information
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure servers with encrypted connections (HTTPS/SSL)
- Password hashing and secure authentication
- Regular security audits and updates
- Access controls and data minimization practices
- Backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Essential Cookies: Required for authentication and session management
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Understand how you use our service
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our service.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
- Active Accounts: Data retained while your account is active
- Inactive Accounts: Data may be retained for up to 1 year after last activity
- Deleted Accounts: Most data deleted within 30 days, some backup data retained for 90 days
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your information
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, please contact us at info@seekwords.com.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to our facilities and service providers wherever they are located.
10. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@seekwords.com